Taxi service is not the same in every destinaton. Sometimes you cannot simply walk outside and hail a cab. You may always arrive and hire a transportation company to provide the service inside the airport, but without arranged transportation, you will not only be bothered by the timeshare bandits at the exit, most of the times you will pay more and will waste valuable time in yet another line to arrange this.
After waiting to go through Immigration, waiting for your bags and waiting to go through customs, people just want to get out of the airport and have an assured transfer to their hotels. It's simply a matter of convenience.
It is also a way to keep your vacation safe. When booking with us, all your information is stored in a master database where we record the vehicle number, plates, driver’s name, time departing the airport, drop off time at the hotel, etc. So if there was any mistake or issue, we will have the complete information to give a solution as soon as possible.
The service is per vehicle (NOT PER PERSON) in capacities of 1 to 4 passengers, 1 to 6 passengers, 1 to 8 passengers and 1 to 10 passengers.
* If you prefer not to tip the driver, please bring the exact amount mentioned on your reservation ticket when your payment is in cash. The bill we do not accept are 100 USD, stained, broken or incomplete.
Once you clear customs and inmigrations, walk to the main exit door. you will probably be approached by time share vendors, they offer assistance with tours and transfers, do not listen to them and just keep walking, please look for our staff in airport arrivals area they will be holding a sign with your name.
Terminal 1 meeting point: PRECONTRATADOS area.
Terminal 2 International meeting point: Outside Grab n Go restaurant (after customs PRECONTRATADOS area).
Terminal 2 National (domestic flights) meeting point: Outside Coconuts restaurant (after customs PRECONTRATADOS area).
Terminal 3 meeting point: Outside Margarita Ville restaurant (after customs).
It is very important to know when you are boarding to check if your flight is cancelled, delayed, On-time or will arrive early; because sometimes the airport does not report the correct time of arrival.
The contracted service only includes waiting on the flight clearly marked on your reservation ticket, in case you have to wait for other people arriving on other flights must be clearly indicated to offer the service, otherwise it will be subject to availability vehicle.
* The service of the vehicle between terminals is $ 150mxn or $ 9usd
We try hard to have a vast list of hotels and destinations for our clients, but in case that the hotel or place you are going to, doesn’t appear on the list of our search engine, please go to our contact form and indicate where you are going and how many people will be traveling with you.
With this information we will send you a personalized button that will redirect you to payment gateway, configured with the corresponding amount that you will need to pay.
If you booked a roundtrip service it is not necessary to do that, since we have an electronic scheduler that reminds us every service by date and hour until it has been completed. However if you feel more comfortable, our 24/7 customer service representatives may be reached via email, chat or phone to double check your pick up hour for returning to airport.
In case your departure changes, it is necessary to contact us to update your reservation information in our system and avoid any confusion. No extra charges are made for date or hour changes.
To confirm your departures or transfers you must contact the reservations office, the drivers are not responsible for confirming the departures or transfers to other destinations, if confirmed with an drivers and not with the reservations office, WE WILL NOT BE RESPONSIBLE OF YOUR SERVICE.
On return departure paid: It is important that every change of time must be notified at least 6 hours before otherwise it will be subject to availability and there will be no refund, The driver will wait in the hotel lobby or address, for 15 minutes in case of absence, the driver will leave and finished the service.